This Privacy Policy describes how Integrated Vision Associates, LLC (“we,” “our,” “us,” or “Integrated Vision & Aesthetics”) collects, uses, and protects the personal information of visitors to our website ivaeyecare.com and any related sites, forms, or digital properties owned or operated by us (collectively, the “Site”).
By using our Site or submitting information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
Name, address, phone number, and email address
Appointment requests or form submissions
Medical or vision information voluntarily provided through contact or intake forms
Payment information for services, if applicable
Testimonials, reviews, or feedback you share with us
B. Automatically Collected Information
IP address, browser type, and operating system
Pages visited, time spent, and referring website
Cookies or tracking technologies (for analytics and performance improvements)
C. Information From Third Parties
We may receive limited information from integrated systems such as:
Eyefinity or other optometry scheduling systems
AestheticsPro or similar patient management software
Marketing or analytics platforms (e.g., Google Analytics, Meta Pixel, GoHighLevel CRM)
2. How We Use Your Information
We use collected data to:
Schedule and manage appointments
Respond to inquiries and provide requested services
Improve user experience and site functionality
Send promotional or educational information (only with your consent)
Comply with legal, billing, and healthcare obligations (HIPAA, where applicable)
3. How We Share Your Information
We do not sell your personal information.
We may share limited information with:
Service providers or business partners who assist in operations (hosting, email, analytics, scheduling, etc.)
Regulatory or legal entities when required by law
Authorized medical professionals involved in your care (if applicable)
All third parties are required to maintain confidentiality and comply with applicable privacy laws.
4. HIPAA Notice
Certain personal health information collected during vision or medical services may be protected under the Health Insurance Portability and Accountability Act (HIPAA).
We maintain separate HIPAA-compliant systems for such data. This website is not intended to transmit or store protected health information (PHI) unless you voluntarily submit it through a secure form.
5. Cookies and Tracking
Our website may use cookies, tracking pixels, and analytics tools (such as Google Analytics, Facebook Pixel, or GoHighLevel tracking scripts) to enhance your experience and understand visitor behavior.
You can disable cookies through your browser settings at any time.
6. Data Retention
We retain your information only as long as necessary to:
Provide requested services
Comply with applicable laws and recordkeeping requirements
Support legitimate business interests
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute data security.
8. Your Rights and Choices
You may:
Request access, correction, or deletion of your information
Opt out of promotional emails by following unsubscribe links
Request limitations on how we use or disclose certain data
Please contact us at [email protected] for privacy-related requests.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have received information from a child without such consent, we will delete it promptly.
10. Links to Third-Party Sites
Our Site may include links to third-party websites or embedded tools (such as booking platforms, payment portals, or social media). We are not responsible for the privacy practices or content of those sites.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new effective date.
12. Contact Us
Integrated Vision Associates, LLC
d/b/a Integrated Vision & Aesthetics
Greenwood, South Carolina
Phone: (864) 223-1960
Email: [email protected]
Website: www.ivaeyecare.com
Welcome to Integrated Vision & Aesthetics, operated by Integrated Vision Associates, LLC (“we,” “us,” “our,” or “Company”). These Terms of Service (“Terms”) govern your use of our website ivaeyecare.com, related domains, forms, digital properties, and services (collectively, the “Site”).
By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use our Site.
1. Use of the Site
You may use our Site only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the Site in any way that violates any applicable local, state, or federal law or regulation.
Impersonate the Company, our employees, or other users.
Attempt to gain unauthorized access to the Site, servers, or connected systems.
Upload or transmit any malicious code, virus, or harmful material.
We reserve the right to terminate access for any user who violates these Terms.
2. No Medical Advice
The information provided on this Site—including text, graphics, and related materials—is for general informational and educational purposes only.
It does not constitute medical advice and should not be used as a substitute for professional diagnosis or treatment by a qualified eye care or medical provider. Always seek the advice of your optometrist, physician, or qualified health provider with any questions regarding a medical condition or treatment.
If you are experiencing an eye emergency or medical emergency, call 911 or seek immediate care.
3. Appointments and Services
Scheduling through our Site or forms does not guarantee appointment confirmation until verified by our office.
We reserve the right to:
Modify available services
Adjust pricing and scheduling
Decline or cancel appointments when necessary
All treatments, evaluations, and recommendations are provided at the discretion of our licensed medical professionals and staff in accordance with South Carolina laws and regulations.
4. Intellectual Property
All content on this Site—including text, logos, graphics, videos, images, downloads, and layout design—is the exclusive property of Integrated Vision Associates, LLC or its content providers, and is protected by U.S. and international copyright and trademark laws.
You may not reproduce, modify, or distribute any content without prior written permission.
5. User Submissions
By submitting information through our forms, chat features, or email links, you grant us a non-exclusive right to use that information to respond to your inquiries, schedule appointments, or provide services.
You agree that:
You will not submit false, misleading, or unlawful information.
You are responsible for ensuring that submitted information is accurate and appropriate.
Sensitive health information should only be submitted through secure, HIPAA-compliant forms if applicable.
6. Third-Party Links and Integrations
Our Site may contain links or integrations with third-party systems (e.g., Eyefinity, AestheticsPro, GoHighLevel, payment gateways, social media platforms, or analytics services).
We do not control and are not responsible for the content or privacy practices of those third-party sites. You access them at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Integrated Vision Associates, LLC and its officers, employees, or affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this Site or any services provided through it.
This includes, but is not limited to, loss of data, business interruption, or personal injury allegedly resulting from the use or inability to use our Site.
8. No Warranty
This Site and its content are provided “as is” and “as available.”
We make no warranties or representations of any kind—express or implied—regarding:
Accuracy or reliability of information
Availability or performance of the Site
Absence of viruses or harmful components
9. Indemnification
You agree to indemnify, defend, and hold harmless Integrated Vision Associates, LLC, its affiliates, employees, and representatives from any claims, liabilities, damages, losses, or expenses arising from your use of the Site or violation of these Terms.
10. Changes to These Terms
We may update or revise these Terms at any time without prior notice. Updated versions will be posted on this page with a new effective date. Your continued use of the Site constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts located in Greenwood County, South Carolina.
12. Contact Information
Integrated Vision Associates, LLC
d/b/a Integrated Vision & Aesthetics
Greenwood, South Carolina
Phone: (864) 223-1960
Email: [email protected]
Website: www.ivaeyecare.com
13. Entire Agreement
These Terms, along with our Privacy Policy (or link as applicable), constitute the entire agreement between you and Integrated Vision Associates, LLC regarding your use of the Site.